In partnership with the Tarion Home Warranty program, Barr Homes provides every new homeowner with the comfort of knowing that their new home will look and function exactly the way it should. BARR Homes goes above and beyond the Tarion warranty in providing for every homeowner the following:
- Lifetime limited warranty on the foundation water proofing provided by Code Blue
Tarion dictates that every builder of new homes in Ontario register their homes and requires that each home built is covered by Tarion. Tarion requires each new homeowner to submit their concerns in writing directly to Tarion at the following milestones: 30 days, 1 year and 2 years ,after possession. Tarion then forwards these lists to the builder and gives the builder a timeline for the work to be completed.
All workmanship is to conform to Tarion’s Construction Performance Guidelines available online on our web site or by visiting “Construction Performance Guidelines”
Tarion Warranty Program
For more than 40 years, Tarion has provided new home warranty protection to more than two million Ontario homes. We serve new home buyers and new home owners by ensuring that one of their life’s biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario’s builders and lasts up to seven years. It is backstopped by Tarion. More than 365,000 homes are currently enrolled in the warranty program. Every year about 50,000 new homes are enrolled.
Tarion serves Ontario’s public interest by enhancing fairness and building confidence in the new home buying experience.
The Tarion Way
The Tarion Way is a company-wide, customer service initiative that was implemented in 2010. Since that time, the Tarion Way has been integrated into our daily operations and remains our primary guide on how to deliver service excellence to our stakeholders.
All employees of Tarion strive to provide top quality service by using the following five principles that make up the Tarion Way:
TEAMWORK
Encouraging ideas and open collaboration between cross-functional teams to create the best possible solutions.
LOGIC
Assessing problems from different perspectives and testing assumptions to ensure the facts and proposed solutions make sense.
LISTENING
Focussing on a true understanding of the customer’s needs and asking clarifying questions before offering a solution.
FAIRNESS
Approaching each individual and situation in an unbiased manner and taking the time to logically consider information from all parties involved.
CARING
Treating people with respect and empathy, and adapting to their unique styles and needs.
Service excellence is a journey, not a destination. As we continue to apply these five principles, our goal is to continuously improve our customer service to stakeholders.
TARION "MYHOME"
- Receive e-mail alerts for important dates and warranty timelines;
- Fill out, save, and submit your warranty claim forms;
- Upload supporting documents such as photos, receipts, and agreements;
- Schedule a conciliation inspection when you need Tarion’s help; and,
- Receive official correspondence from Tarion electronically
Please EMAIL with questions regarding warranty information and processes;
Lyann Smith
BARR Homes
Client Services Coordinator
lyann.smith@pike.simplificare.net
613-542-4922 X 111
Warranty claims are to be submitted through Tarion.